Returns & Exchanges

30-Day Returns Policy

T&Cs apply.  Excludes faulty items.  

  • All Other Enquiries

    Please use one of the following ways to contact

    Live Chat »Email Us »

  • Missing a Delivery?

    We will always do our best to get your item to you on time but sometimes things happen that are beyond our control and the control of our delivery partners.

    If you are missing a delivery the quickest way to get information is to check the tracking information on the couriers website.  

    However you can also contact us quoting your order reference and we will get back to you as quickly as possible.  

  • Placing an Order

    Monday to Friday: 9am-6pmSaturday: 9am-5pmSunday: Closed Bank Holidays: 10am-4pm

    Where possible please order online. If you need to speak to a product expert before making an order or wish to place your order over the phone, please call our dedicated sales team on 07745519992

  • Customer Services Contact

    01603 486413

    Monday to Friday: 9am-6pm 

    Saturday: 9am-5pm

    Sunday: Live Web Chat & Email support only, from 10am-4pm

    Bank Holidays: 10am-4pmIn order for us to best deal with your enquiry, please use one of the following  ways to contact our customer service team.Live Chat »Email Us »

Can't find what you're looking for?

Our customer service team is available to contact using the contact form below. We aim to answer messages in a timely manner (during office hours).

Contact us